Your facility management, simplified

Attendance tracking, emergency management, canteen and technical reports: a single platform for care homes, nurseries and operational facilities, compliant with current regulations.

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Compliant with D.Lgs 81/2008 Multilingual IT / DE / EN App + Web + Totem

Our solutions

What SystemHelper offers

Emergency & Evacuation Management

Compliant with Italian D.Lgs 81/2008: in an emergency the system provides a real-time list of people on site, evacuee count and evacuation status. Contact person, supplier and reception mode management.

E-Pass system for recording entries and exits via totem, tablet or dedicated devices. Identification by phone number with international prefixes and GDPR compliance. Attendance register always updated in real time.

Technical Reports

Digital field intervention logging: materials used, working hours, customer signature. Historical intervention lookup and full reporting for administration.

Instance Management

Administrator panel to manage your SystemHelper instances: activity monitoring, service status, module and user configuration, directly from smartphone or desktop.

Canteen Management

Complete canteen management for care homes and nurseries: cyclic menus, special diets, allergies and intolerances, personalised food textures per resident. Consumption statistics, resident and external orders, PDF printing for the kitchen.

Nurseries

Child and parent records, groups, daily diary, nutritional pathway and growth phases. Special diet management, consents, integration with the canteen module for personalised menus.

Regulatory compliance

Attendance register obligation

Italian Legislative Decree 81/2008 (Workplace Safety Act) requires employers to know at all times who is inside the facility, to ensure proper emergency and evacuation management.

SystemHelper with the E-Pass module meets this obligation by providing a digital, real-time attendance register with secure identification of employees, visitors and suppliers.

The system is already operational in public and private facilities in South Tyrol, including the Social Services Agency of Bolzano.

Licensing model

How it works

SystemHelper is a B2B (business-to-business) platform. Licenses are purchased by companies and facilities, not by individual users. End users access the app with their own mobile phone number, at no individual cost.

1. The company purchases the license

The facility (care home, nursery, company) purchases the SystemHelper license directly from SD Solution via commercial contract or invoice. There are no in-app purchases.

2. The administrator configures the platform

The facility administrator accesses the web panel to configure active modules, create user accounts and manage permissions and settings.

3. Users log in with their mobile number

Employees and authorized users download the app and log in with their own mobile phone number. No payment is required from the end user.

4. All features are included in the license

Features available in the app depend on the plan subscribed by the company. There are no additional purchases, in-app subscriptions or paid content for the end user.

All commercial transactions occur between SD Solution SRLS and the client organization, outside of the App Store, via standard business contracts.

Enterprise app

Client app for facilities

The SystemHelper app is an enterprise client reserved for authorized users of facilities that have purchased a license. It is not a consumer app: it contains no in-app purchases, subscriptions or paid content.

How to access:

Your facility purchases a license from SD Solution
The administrator creates your account on the web portal
You download the app and log in with your mobile phone number
You find only the modules active for your facility

Native app for Android and iOS
Full web panel on desktop
Multilingual: Italian, German, English
Access with your own mobile phone number
No in-app purchases or subscriptions

Google Play App Store

Access is reserved for users enabled by their facility. No in-app purchases or subscriptions.

Commercial information

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