Privacy Policy

1. Data Controller

SD SOLUTION SRLS — SmartDeveloper & It Service
I - 39100 Bolzano, Italy
VAT: 03001480213
Email: info@systemhelper.it

2. Types of Data Collected

a) Browsing data

The IT systems used to operate this website collect, during normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (IP addresses, access times, requested resources).

b) Voluntarily provided data

The contact form collects: first name, last name, phone, email address and the text of the request. This data is used exclusively to process the commercial enquiry.

c) Cookies

This website uses only technical cookies (language selection). See the Cookie Policy for details.

3. Legal Basis and Purpose

• Legitimate interest (Art. 6(1)(f) GDPR): browsing data for website operation and security.
• Consent (Art. 6(1)(a) GDPR): contact form data, only after explicit consent.

4. Data Sharing

Personal data is not sold or shared with third parties, except for service providers strictly necessary for website operation (Hosting: Aruba S.p.A., Italy).

5. Retention Period

Browsing data is retained for a maximum of 90 days. Contact data is retained for the time necessary to process the request and deleted within 24 months at most.

6. Data Subject Rights

Under Articles 15–22 of the GDPR, you have the right to access, rectification, erasure, restriction, data portability and objection. Requests to: info@systemhelper.it.

You have the right to lodge a complaint with the competent supervisory authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).